WITS Inbound Tracking

Overview

Winn Solutions is known for developing the FIRST hosted, web-based tracking solution: Winn Item Tracking System. The WITS Item Tracking and Reporting System is for internal accountable items such as mail, packages, assets, files, records management, etc. and creates accountability throughout the entire process from receipt to delivery.

The most current version of WITS includes a custom write function, enhanced mobility, a built-in screen reader and is compliant with the American Rehabilitation Act adhering to all Section 508 requirements.  WITS is also certified with 256 Bit Digital Security and Verisign Encryption.

This fully-functional 508 application complies with regulations to assist those with disabilities in need of accessibility expanding opportunities and offering Government Funded Organizations the option to implement an Inbound Tracking System that creates efficiency, accountability and reduces mail room costs. Many companies today are following government policies in creating 508 compliant solutions (web sites, applications etc) to meet their customers’ needs.

WITS Design and Usage

WITS AT was designed from the ground up to meet and exceed the requirements in section 508. The National Industries for the Blind (NIB) assisted us with testing and provided feedback so we could enhance the assistive technologies in WITS AT. Plus we have gone beyond the basic Section 508 requirements and included a built in Screen Reader that utilizes Microsoft Voice technology.

Most PC users that require assistive technology use 3rd party screen reader programs such as JAWS. That is an expensive program that costs about $1100 per user plus about $500 per user for annual maintenance & upgrades. JAWS also reads a lot of extra information to users that can interrupt their productivity on the PC. WITS AT includes a screen reader plus we have designed it to read specific information to the user so they can be more productive. Finally the client benefits by having one vendor to support their software.

How is WITS used?

WITS allows you to define your workflow and processes. Here is an outline of a typical WITS Receiving scenario performed in a mail center:

Verify

VerifyWith WITS you can Verify that the count of items you are receiving is correct at the point of receipt from the carrier or courier service.

 

Input

InputWith WITS you can Input the item to the final destination or recipient to calculate delivery route and help sort your items for delivery. A delivery route label may be printed.

Manifest or Batch

BatchUsers have the option to batch items on a manifest for batch deliveries. Saves users time when delivering many items to one place or person.

Delivery

deliveryItems are delivered to various recipients and locations. Digital signatures are obtained for proof of delivery using handheld computers.

WITS System Security

WITS utilizes some of the most advanced technology for Internet security available today.  WITS is hosted in secure SOC3 datacenters that use advanced firewalls and active intrusion detection technology to prevent interference or access from outside intruders. WITS uses VeriSign 256 Bit Digital Security to secure all communication. When you access WITS using through an internet browser, Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered users in your organization. You will see always the “lock icon” in the web browser which indicates that the site is certified secure.

WITS-Arch2

WITS allows you to create unique usernames and passwords that must be entered each time a user logs in. WITS issues a session “cookie” to record encrypted authentication information for the duration of a specific session. The session “cookie” does not include either the username or password of the user. WITS does use “cookies” to store other non-confidential user preference information. Additionally users must be accessing WITS from an authorized workstation or mobile device. All WITS customers have dedicated applications and databases. No data is ever shared between customers. Your data will be completely inaccessible to anyone besides authorized users using authorized equipment.

Related Hardware

When Winn Solutions developed WITS item tracking and reporting system, it did so with third party integration in mind.  That is why WITS frees you from restrictions and limitations found working with other item tracking software on the market.  You are given the flexibility to work with the hardware manufacturer of your choice.  This is what makes WITS the leading web-based (SaaS) barcode tracking technology.

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